Processing Time:
Orders are typically processed within 1-2 business days. During peak seasons or holidays, processing times may be slightly longer. You will receive an email confirmation once your order has been shipped.
Shipping Methods:
We offer a variety of shipping options, including standard, expedited, and overnight delivery. The cost and delivery time will depend on your location and the selected shipping method, which will be calculated at checkout.
Shipping Costs:
Shipping costs are based on the weight, size, and destination of your order. We offer free standard shipping on orders over a certain amount, which will be clearly indicated at checkout.
International Shipping:
We currently ship to a limited number of countries outside the United States. International shipping costs and delivery times will vary based on the destination. Please note that customers are responsible for any customs duties or taxes imposed by their country.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on our website or through the carrier’s tracking system.
Shipping Delays:
While we strive to meet all delivery estimates, there may be occasional delays due to factors beyond our control, such as weather conditions or carrier issues. If your order is significantly delayed, please contact our customer service team for assistance.
Undeliverable Packages:
If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.